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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Michel-le McFadden

Michel-le McFadden

October 31, 2025

5  out of  5
rating by Michel-le McFadden
"He was so great and an amazing communicator. I love that he worked around my schedule and was so supportive with what I needed. So excited to work with him and appreciate the deals he found me."
We responded:
"Thank you, Michel-le! I'm happy to know that you appreciated the communication and flexibility. It's wonderful to hear that you found the deals beneficial. If there's anything else you need, feel free to reach out anytime!"
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Jason Ortiz

October 30, 2025

5  out of  5
rating by Jason Ortiz
"I had a great experience working with Nancy at State Farm. She was knowledgeable, professional, and made the entire process smooth and stress-free. She took the time to explain all my options clearly and helped me find the best coverage for my needs. Her customer service was top-notch, and I really appreciate her patience and attention to detail. Highly recommend Nancy if you’re looking for someone who truly cares about helping you"
We responded:
"Thank you, Jason, for your wonderful feedback! I'm happy to hear that Nancy provided you with such a smooth and stress-free experience. Her dedication to explaining options and finding the best coverage is something we truly value. If you need any further assistance, feel free to reach out anytime!"
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Keshan Legette

October 25, 2025

5  out of  5
rating by Keshan Legette
"I wanted to say how professtional and thorough my insurance agent Zach from state farm was, he addressed all my concerns, answered all my questions and lastly was very patient. I highly recommend this agent for all your insurance needs."
We responded:
"Thank you for your review, Keshan! I'm happy to hear that Zach provided you with professional and thorough service. It's great to know he was able to address your concerns and answer your questions with patience. We appreciate your recommendation and are here for any future insurance needs you may have!"
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Etrevee Adenekan

October 23, 2025

5  out of  5
rating by Etrevee Adenekan
"Great experience very helpful"
We responded:
"Thank you, Etrevee! I'm happy you had a great experience with us. Our team is dedicated to being helpful and supportive. Let us know if you need anything else!"
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Chris DaSilva

October 22, 2025

5  out of  5
rating by Chris DaSilva
"Jason did a great job. Super friendly. Jason actually cares about his customers."
We responded:
"Chris, thank you for your feedback! I'm happy to hear that our friendly approach and genuine care made a positive impact. If you ever need anything else, feel free to reach out!"
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Jane C

October 15, 2025

5  out of  5
rating by Jane C
"I’ve had a wonderful experience working with Jason. He is always professional, patient, and quick to respond to any questions or concerns. It’s reassuring to know I have someone trustworthy and genuinely caring helping us navigate our car insurance. Highly recommend!"
We responded:
"Thank you, Jane! I'm happy to know that your experience with our office has been so positive. It's great to hear that you feel supported and confident with your insurance. We appreciate your recommendation! If you ever need anything else, just let us know."
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Heather Pollak

October 13, 2025

5  out of  5
rating by Heather Pollak
"Zach was very knowledgeable and helpful and I recommend him to anyone!"
We responded:
"Thank you for your review, Heather! I'm happy to hear that Zach provided you with knowledgeable and helpful service. Your recommendation means a lot to us. Let us know if there's anything else we can assist you with!"
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Dianne Provini

September 13, 2025

4  out of  5
rating by Dianne Provini
"Jason and his team have been very helpful as we bundled our coverage with State Farm!"
We responded:
"Thank you, Dianne! I'm happy to know that our team was able to assist you with bundling your coverage. If you have any more questions or need further assistance, feel free to reach out!"
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Katie Cassidy

September 2, 2025

5  out of  5
rating by Katie Cassidy
"Jason was amazing! Helped me get an amazing price compared to other insurance companies and was very professional"
We responded:
"Thank you for your review, Katie! I'm glad you found the pricing competitive and appreciated the professionalism. It's always our aim to provide the best service possible. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Gustavo DaSilva

August 18, 2025

5  out of  5
rating by Gustavo DaSilva
"Nancy is an outstanding StateFarm employee. Always responds urgently, professional and takes care of matters expeditiously!"
We responded:
"Thank you, Gustavo! I'm happy to hear about your positive experience with Nancy. Her dedication to providing prompt and professional service is truly appreciated. If you need anything else, feel free to reach out!"
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john stewart

June 21, 2025

5  out of  5
rating by john stewart
"Zach and Nancy went above and beyond to help me with my renters policy on a Friday afternoon! Excellent service!!"
We responded:
"Thank you for your review, John! I'm happy to hear that Zach and Nancy provided excellent service with your policy. We’re always here to help, so feel free to reach out if you need anything else!"
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Jeffrey Brier

June 4, 2025

5  out of  5
rating by Jeffrey Brier
"Jason and his team always listened to hear what my needs were, and then worked to find the best solution"
We responded:
"Thank you for your review, Jeffrey! I'm happy to know that Jason and the team were attentive to your needs and found the best solutions for you. We appreciate your trust in us and are here whenever you need assistance. Let us know if there's anything else we can do for you!"
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Rama Reddy

May 20, 2025

5  out of  5
rating by Rama Reddy
"Personal professional care is what you get and best possible rates. Recmmend state farm scotch plains"
We responded:
"Thank you, Rama, for your wonderful feedback! I'm happy to know you received personal and professional care, along with the best possible rates. Your recommendation of our Scotch Plains office is greatly appreciated. If you have any further questions or need assistance, feel free to reach out."
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Donald Gross

May 19, 2025

5  out of  5
rating by Donald Gross
"Extremely responsive agent and support team. Professional, excellent communication skills, willingness to educate about policy tradeoffs, State Farm offers a suite of very competitive insurance products and pricing, deep industry knowledge."
We responded:
"Thank you, Donald, for sharing your experience! I’m glad to know that our team’s responsiveness and communication made a positive impact. We strive to provide clear information about policy options and offer competitive insurance services. If you have any questions or need anything else, feel free to reach out anytime!"
Profile photo of Raymond Kelly

Raymond Kelly

May 9, 2025

5  out of  5
rating by Raymond Kelly
"If I could give Nancy six stars, I would need Google to invent a sixth one just for her. Let me take a moment—a long and utterly deserved moment—to sing the highest praises of this extraordinary woman, who, in the ever-confounding world of insurance policies, emerged like a lighthouse cutting through the dense fog of jargon, paperwork, and hold music. From the very first moment our paths crossed—digitally speaking—Nancy exuded the sort of calm, competent energy that makes you feel like everything is going to be okay, even when your brain is spiraling through deductibles, premiums, riders, and exclusions like it’s a game of bureaucratic Twister. It all began with a simple question—one I thought would result in a headache and possibly the slow erosion of my will to live. Instead, I was met with Nancy’s voice, warm and clear as a spring morning, telling me she was here to help. And help, she did. Nancy didn’t just assist me—no, no, that would be far too tame a term. She orchestrated a complete unraveling of the tangled mess my previous policy had become, like a virtuoso conductor leading a symphony of sanity, patience, and insurance literacy. She explained things not once, not twice, but however many times I needed to hear them until I could nod along confidently, understanding every clause and condition like I’d been working at State Farm myself for the past 30 years. She was patient but never patronizing. In fact, she had that rare gift of translating complex information into plain English without making you feel like a child asking what taxes are. She answered every one of my million questions with grace, detail, and even a few well-placed jokes that reminded me that, yes, insurance can have a sense of humor—at least when Nancy’s involved. And let me tell you, the speed! I’ve waited longer for coffee than it took Nancy to find the right documents, email me a revised plan, break down coverage options, and walk me through the fine print. She navigated systems, flagged inconsistencies, and ensured every “i” was dotted, every “t” crossed, and every loophole closed tighter than the lid on a jar of pickles your grandmother sealed in 1974. Perhaps what impressed me most was Nancy’s genuine care. She didn’t just want me to have a policy—she wanted me to have the right policy. She asked about my circumstances, remembered details from previous conversations, and followed up with the kind of personalized attention you thought went extinct somewhere around the time rotary phones did. In short: Nancy is a national treasure, the Florence Nightingale of insurance, the Sherlock Holmes of policy problems, and possibly the best thing to happen to my adult responsibilities since automatic bill pay. Do yourself a favor—if you’re navigating the labyrinth that is insurance, bring Nancy along as your guide. You’ll emerge not only protected but also oddly uplifted by the experience. Thank you, Nancy. The world is better—and far more covered—because of you."
We responded:
"Thank you for taking the time to write such a beautifully thoughtful and heartfelt review, Raymond. I’m so glad we could be a steady hand in the often overwhelming world of insurance. It's a privilege to help untangle the jargon and bring clarity to something that often feels anything but clear. Your trust, patience, and kindness made the process a true partnership—and your humor and honesty made it a joy.We don’t take for granted how personal this experience was for you, and it means the world to know I could make it a little easier (and maybe even a little enjoyable!). Your words are a reminder of why I love doing what I do. Thank you again - Nancy & Jason."
Profile photo of Corey Behan

Corey Behan

May 7, 2025

5  out of  5
rating by Corey Behan
"Jason has exceptional customer service. Jason was extremely patient and informative with all of the questions I had regarding my insurance policy and more. He took his time to explain everything step by step and made sure I understood it all. I highly reccomend using Jason and I will absolutely be referring my family and friends to him."
We responded:
"Thank you, Corey, for your wonderful feedback! I'm glad to hear that you found the service informative and patient. It's great to know that the explanations provided were clear and helpful. Your recommendation means a lot, and I'm here to assist with any future insurance needs you or your family and friends may have."
Profile photo of Tracy Gasiewicz

Tracy Gasiewicz

May 5, 2025

5  out of  5
rating by Tracy Gasiewicz
"Every time I call State Farm with an issue or a question Nancy Boutros solves my problem and she’s always friendly and professional, she makes my life easier!"
We responded:
"Thank you, Tracy, for sharing your experience! I'm happy to hear that Nancy has been able to assist you with such professionalism and friendliness. It's wonderful to know she makes things easier for you!"
Profile photo of sheila houston

sheila houston

March 20, 2025

5  out of  5
rating by sheila houston
"Zachary was very professional, pleasant, efficient and patient. Great person and personality. We need more of Zachary in the world"
We responded:
"Thank you, Sheila, for your wonderful feedback! I'm happy to hear that Zachary made such a positive impression with his professionalism and pleasant demeanor. We truly appreciate having him on our team. If you ever need assistance or have questions, feel free to reach out to our office anytime!"
Profile photo of Catarina

Catarina

March 13, 2025

5  out of  5
rating by Catarina
"I had such a great experience setting up my own car insurance thanks to Jason! He was super helpful in explaining everything and making sure I got the right coverage for my situation. He made the whole process easy and stress-free, and I really appreciate how patient and knowledgeable he was!"
We responded:
"Thank you, Catarina, for your wonderful feedback! I'm happy to know that setting up your insurance was a smooth and stress-free experience. It's great to hear that the explanations and coverage options were clear and helpful. If you have any more questions or need further assistance, feel free to reach out anytime."
Profile photo of Shani Ankri

Shani Ankri

January 22, 2025

5  out of  5
rating by Shani Ankri
"I would like to express my appreciation for the professional, courteous, and exceptional service I received from Nancy, the wonderful representative at Jason Bartllet State Farm Ins. Agency. The price I was offered was also great, and I wholeheartedly recommend reaching out to the agency — especially to Nancy for her outstanding support Shani."
We responded:
"Thank you, Shani, for your wonderful feedback! I'm delighted to know that Nancy provided you with such professional and courteous service. It's fantastic to hear that the pricing met your expectations as well. We truly appreciate your recommendation and are here to assist with any further insurance needs you may have. Don't hesitate to reach out!"
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John Cerrato

January 8, 2025

5  out of  5
rating by John Cerrato
"My old insurance policy through another insurance company went up substantially after being with them for 5 years! No discounts or loyalty from this company at all. I am a veteran and filled out a form on line to see if I can get cheaper rates through other reputable insurance companies, not to long after I filled out the form, I received a call from Zach from State Farm in Scotch Plains NJ. Immediately I was drawn to his professionalism, knowledge and caring to my needs especially financially. He told me information of how I can save money being a NJ resident. My monthly payment decreased more than half of what I was previously paying. This also included rental insurance. I could not believe what I was hearing. He walked us through the process along with contacting our previous auto insurance provider. He even called my insurance provider while I was on the phone to make sure if I had any additional money owed to me. Zach at State Farm is truly an asset to the State Farm agency and local office. I highly, highly recommend Zach and State Farm to others who are seeking quality service, multiple auto policies and life insurance options that are so reasonable and affordable. You are truly treated with compassion!!!"
We responded:
"Thank you, John, for sharing your experience! I'm happy to know that Zach was able to assist you with such professionalism and care. It's wonderful that he could help you save significantly on your insurance while providing valuable guidance. Your recommendation means a lot to us, and we're grateful to have Zach as part of our team. If you have any further questions or need assistance, feel free to reach out to our office. We're here to help!"
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Brian Babetski

October 30, 2024

5  out of  5
rating by Brian Babetski
"Great service and professionalism"
We responded:
"Brian, thank you for your kind words! I'm glad you appreciated our service and professionalism. We strive to provide the best experience for our customers. If you ever need assistance in the future, don't hesitate to reach out. - Jason Bartlett - State Farm Insurance Agent, Scotch Plains, NJ"
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Marc Lerro

October 24, 2024

5  out of  5
rating by Marc Lerro
"Very helpful!!"
We responded:
"Marc, thank you for your kind words! I'm happy you found our service helpful. If you need anything else, feel free to reach out. - Jason Bartlett - State Farm Insurance Agent, Scotch Plains, NJ"
Profile photo of Pat Wenk

Pat Wenk

October 17, 2024

5  out of  5
rating by Pat Wenk
"Great agent to deal with! Both Zach and Jason were honest, helpful and prompt with return phone calls. Great firm to work with!!"
We responded:
"Pat, thank you for your wonderful review! I'm glad to hear that both Zach and our team could provide you with honest and prompt service. We strive to make every interaction helpful and efficient. If you ever need anything in the future, don't hesitate to reach out. - Jason Bartlett - State Farm Insurance Agent, Scotch Plains, NJ"
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kyle gregorio

September 17, 2024

5  out of  5
rating by kyle gregorio
"Great and timely experience"
We responded:
"Kyle, thank you for your review! I'm happy you had a great and timely experience with our office. If you need any further assistance, we're here to help. - Jason Bartlett - State Farm Insurance Agent, Scotch Plains, NJ"